Room availability for check-in is guaranteed from 4 PM on the day of arrival. Check-in prior to 4 PM is subject to availability. Early check-in may be allowed depending on availability and may be subject to a $50 early check-in fee, plus applicable taxes.
Check-out must be completed by 12 PM (noon) on the day of departure. A late check-out, until 2 PM, can be authorized for all our Choice members on the same day, according to availability. A late check-out up to 4 PM can be authorized, depending on availability, and is subject to a $50 late check-out fee, plus applicable taxes. All unauthorized late check-out will automatically result in a charge equivalent to one night at the published applicable rate on that date, plus applicable taxes.
A valid credit card is required upon reservation, as a guarantee to hold the reservation. In the case of a no-show or late cancellation, an amount equivalent to the first night, plus applicable taxes, will be charged on the credit card.
A valid credit card is also requested upon check-in, in order to take payment for the total amount of the stay. For security purposes, a preauthorization is required for the amount of $150 to $250 depending on number of room occupants, the duration of the stay and the room type booked. If the guest does not have a credit card, full payment will be required upon check-in. Also, a security deposit of $150 to $250 will be requested depending on the number of room occupants, the duration of the stay and the room type reserved.
If you wish to cancel, please do so 24 hours or more prior to the day of your arrival (local time) to avoid cancellation penalties, unless otherwise specified on your reservation. All cancellations received after this delay will automatically result in a charge equivalent to the first night, plus applicable taxes and other potential charges.
All reservations confirmed under a non-refundable rate will be fully charged upon confirmation, on the credit card provided upon reservation. No refund will be granted in the case of cancellation or modification.
Guests must be at least 18 years old in order to check-in at the Hotel. All guests under 18 years old must be accompanied by an adult.
Children under 18 years old stay for free when sharing the room with their parents. A fee may apply when reserving package that has other inclusions. A maximum of 2 children staying for free is accepted. Any additional child will be considered as an adult, in terms of additional person fees.
We are proud to offer our guests a smoke free environment. Smoking is strictly prohibited on all Hotel premises. All violation of the non-smoking policy will automatically result in a $200 charge, plus applicable taxes.
We do not accept pets with the exception of guide dogs. Please let us know if you will be accompanied by a guide dog during your stay when you make your reservation with us. Some conditions apply.